Overview
Please know the café is expected to open in late spring/early summer 2024
Baristas must demonstrate a passion for coffee, be dedicated to delivering exceptional service, and thrive in a fast-paced environment. Baristas will be responsible for preparing and serving a variety of coffee beverages and food items, maintaining cleanliness and organization in the café, while providing excellent customer service.
Essential Functions
- Prepare and serve a wide range of coffee beverages, including espresso-based drinks, pour-overs, and specialty drinks, according to established recipes and standards.
- Prepare and serve a variety of food items to the established recipes and standards.
- Operate espresso machines, grinders, and other coffee equipment with precision and efficiency.
- Engage with customers in a friendly and professional manner, providing recommendations, taking orders accurately, and ensuring a positive customer experience.
- Handle cash transactions and operate the point-of-sale (POS) system accurately.
- Maintain cleanliness and sanitation standards in the café, including the preparation area, equipment, and dining areas.
- Restock supplies, ingredients, and merchandise as needed and assist with inventory management.
- Follow safety and health regulations, including proper food handling and storage procedures.
- Collaborate with team members to ensure efficient operations and contribute to a positive work environment.
Skills and Qualifications
- Demonstrated passion and enthusiasm for coffee.
- Detail-oriented.
- Customer service that is executed in a personal and professional manner.
- Desire to educate others about our coffee and espresso methods.
- Great communication skills with both employees and customers.
- Open to criticism and constantly striving to improve.
- Ability to multi-task with ease.
Physical Demands
- Stand and walk—must be able to stand for shifts and move about the cafe.
- Perform repetitive motion with the hands, wrists and forearms to operate espresso machinery.
- Taste/Smell – ability to detect and perceive smell of coffee.
- Communicate effectively with customers.
- Carry weight, lift – lift up to 5 pounds frequently and up to 50 pounds occasionally.
Compensation and Benefits
- Competitive pay, plus tips
- Health, Dental, and Vision Insurance offered for eligible employees working 25+ hours/week
- Employee Assistance program
- SIMPLE IRA
- Paid Time Off
- Various other coffee-related benefits and employee discounts